Now, some might think that COTA just loves to meet. And that’s partially true. We do love to meet; meet our customers and hear firsthand on how they would like their bus service to change. But that’s not the entire story.
The only time I ever think about planning bus service is when I’m standing in the cold wondering when in the heck my bus will arrive. Now that I work here, I realize that planning bus service is complicated. Obviously customers are at the center of our planning efforts, but planning bus service is complicated, involves many factors and many people. This is why our public comment meetings are so critical. It offers the opportunity to have a dialogue about the service, to understand how and why planning decisions are made, and to give our customers a voice.
Sometimes it’s just not possible to get to a public comment meeting. That’s why we’re working on providing proposed service change updates via Twitter (@cotabus) and on our website,
www.cota.com. It doesn’t provide the same type of opportunity to directly engage with our planning team, but it will give you a sense of what changes we’re considering. If you would like to provide feedback, you can always call COTA at (614) 228-1776, write us or drop a note on Facebook and Twitter.*
Our city is evolving and COTA’s service is growing. We provided more than 18.5 million rides in 2011 and plan to expand our service by 30,000 hours in 2012. Be a part of our growth; be a part of the conversation on what bus transit will be and mean to our customers and the Columbus community. Please join us at one of our next public meetings listed below. If you can’t, stay tuned for future meetings and contact us in the meantime with questions or comments.
Service Change Public Comment MeetingsCOTA makes changes to service every January, May and September. Our next Service Change Meetings are listed below.
Tuesday, Jan. 31
Noon
William G. Porter Board Room
33 N. High Street, 43215
Thursday, Feb. 2
6 p.m.
Columbus Metropolitan Library
Hilltop Branch
511 S. Hague Ave., 43204
COTA Cleveland Ave. / Northeast Corridor Alternatives Analysis (NECAA)
Project Public MeetingsTuesday, Feb. 7
7 p.m.
Columbus Baptist Temple
5075 Cleveland Ave.
Columbus, OH 43229
Wednesday, Feb. 8
6 p.m.
St. Ann’s Hospital – Board Room
500 S. Cleveland Ave.
Westerville, OH 43081
Thursday, Feb. 9
Noon
Linden Branch – Columbus Metropolitan Library
2223 Cleveland Ave.
Columbus, OH 43211
Thursday, Feb. 9
6 p.m.
COTA Linden Transit Center
1390 Cleveland Ave.
Columbus OH 43211
For more information call (614) 228-1776.
*COTA has a formal process for addressing customer comments and, at this time, comments posted through Twitter and Facebook are not included in this process. If you would like a response to your question or comment, please call (614) 228-1776, write us or use our comment form on
www.cota.com.